TWENTY MILE PARTNERS

Fractional COO & Operating Partner for growing companies.

Operations, revenue, and practical AI. We work from the operator's seat, not just the advisor's chair.

WHY TWENTY MILE

The name is the philosophy.

In the research on the best-run companies there is a discipline called the twenty mile march. The expedition that survives is not the one that sprints when the weather is fair and shelters when it turns. It is the one that covers twenty miles a day, every day, in any weather.

We build businesses the same way. Companies rarely transform in one dramatic move. They get there through steady, disciplined execution, sustained until momentum compounds. That is the work we sign up for, and the standard we hold ourselves to.

WHAT WE DO

Senior operating leadership, without the full-time seat.

Operations

How the business runs day to day: workflow, staffing, systems, and cost. We tighten the machine so it produces more without breaking what already works.

Revenue

Sales strategy, demand generation, and the discipline that turns a pipeline into predictable growth. Built by an operator who has hired, trained, and led the teams that sell.

Practical AI

AI has to earn its keep: cutting cost, saving time, or driving revenue. We design and build systems that run in production, not demos.

How engagements work: from focused consulting projects to embedded fractional leadership. Senior operating help, sized to what the business actually needs.
HOW WE WORK

Four principles. No exceptions.

01

Right people, right seats.

Get the team right first. The strategy follows.

02

Face the real numbers.

Confront the hard facts honestly, then act on them.

03

Focus beats everything.

Do the few things that truly move the business, not all of them.

04

Momentum compounds.

Steady execution wins. Twenty miles a day, in any weather.

THE OPERATOR
RJ Servis, Managing Partner of Twenty Mile Partners

RJ Servis, Managing Partner.

RJ's signature is connecting what a company already has: the systems that don't talk to each other, the teams that don't quite mesh, the data nobody joins, and turning it all into one machine that runs. That instinct comes out of twenty years leading sales, operations, and organizations through growth, turnarounds, and conditions where execution was the only thing that counted.

As Executive Vice President of Sales at a full-service brand and marketing firm, RJ built the sales operation from the ground up: an outbound floor of twenty callers he hired and trained, a ten-person production team split across design and development, more than fifty hires over four years, and an organization of thirty-five to forty running at a time.

Since 2014 he has advised more than fifty businesses, from local service companies and retail to professional services and B2B, on the full span of how a company grows: marketing and demand generation, sales strategy, operations, and the technology underneath it. He has worked with generative AI since the earliest days of API access and builds systems that ship, including a fully automated research-to-publication pipeline that produced thousands of finished, illustrated articles with no manual step in between.

When Hurricane Sandy struck the Northeast, RJ built and directed a relief operation from nothing: two months of continuous field operations across Hoboken and Staten Island, roughly three thousand meals a day at peak, ten million dollars in donated supplies, and coordination across FEMA, the National Guard, and every level of government.

SELECTED WORK

What "systems that ship" looks like.

A few representative engagements I led personally. Client names kept confidential.

AEROSPACE PARTS DISTRIBUTOR

A distributor of aircraft parts, selling with no customer-management system and no way to buy online. I built both, a full CRM and an ecommerce storefront, integrated them, and automated the processes in between.

+35%sales−12%cost
HIGH-VOLUME SALES OPERATION

A high-volume outbound sales team running on disconnected tools. I wired the stack end to end: an auto-dialer that pushed every closed deal straight into the management system, which then fired the callbacks, follow-up emails, and next steps on its own. Nothing fell through the cracks.

ONLINE CONSUMER LENDER

An online consumer lender buried in manual loan processing. I automated the pipeline: applicants are prompted to upload documents, an AI reviews each file and routes it to approve, decline, or human review, with automated reminders and human escalation for stragglers. Integrated payments and a unified, permission-based dashboard let operators watch the whole flow in real time.

AI is a lever, not a label. The job is finding where it actually pays, then building the system that collects.

Let's talk.

If you own or run a growing company and want senior operating help without a full-time seat, the first conversation costs nothing.